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FAQ Summit Shaka

Outdoor & Nature Inspired Jewelry & Handicrafts

Can I return my order?

If you are not 100% satisfied with your product, return it within 30 days of receipt of purchase and you will be issued a refund.

 

To get a Return Authorization Number,

see Shipping & Returns for more information.

How quickly will I receive my order?

Orders are processed and shipped within 2-3 business days of placing your order and take an additional 3-5 business days on average to arrive.  

What form of payments to you accept?

​- VISA, MasterCard, Discover, American Express

- PAYPAL

Do you charge sales tax?

Sales tax is collected for orders placed in Massachusetts.

Do you offer gift wrapping?

Currently, we do not offer gift wrapping.

I received a gift and I want to exchange it for something else. What should I do?

Request for an exchange of a gift must be made within 60 days of receipt of order. To make an exchange, email SummitShaka@gmail.com along with a note that you would like to make an exchange. Upon receipt of the item back, you will receive a store credit that you can apply towards the purchase of any other item on our online store. All exchanges must be unused and in new condition. Gifts purchased with a coupon and/or discount code are not eligible for an exchange. See Shipping & Returns page for further information.